Current availability of each part of the Aegis Pet Hub service. Components marked Planned are scheduled for a later milestone, not outages.
Statuses describe the technical availability of each component, not regulatory approval — see the regulatory status page.
No maintenance is currently scheduled. When maintenance is planned we'll list it here in advance with the expected window and which services are affected — and the 24/7 telephone line stays available throughout any online maintenance.
Seeing something that doesn't match this page? Email support@aegispethub.co.uk with what you were doing and what you saw. If you're trying to reach us about a lost or found pet and the website is the problem, skip the form entirely — call 020 8051 2117, open 24/7.